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Status In Development
Created by Guest
Created on Feb 3, 2025

When HTMO version 3.0.11 is started a CMD window pops up comes in foreground.

When HTMO version 3.0.11 is started a CMD window pops up comes in foreground to take system version for connecting to Traveler.

Need to suppress the same.

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  • Admin
    Analyn Policarpio
    Feb 16, 2026

    Hi All. A workaround is available for this. This will be fixed in the code for the next release.

    Issue: Repeat CMD/Command popups when starting Outlook

    Solution: There are registry values required in HTMO 3.0.11 or above that are set when a user with Admin privileges launches HTMO. If the current user does not have admin privileges, then an admin needs to set these values.

    Run these two command in file explorer: Replacing the OSName and OSVersion with the information retrieved from Windows Settings > System > About

    HTMO:set_config?OSName="Microsoft Windows 11 Enterprise"
    HTMO:set_config?OSVersion="10.0.26100 N/A Build 26100"

    Reference: https://help.hcl-software.com/htmo/3.0.0/use_troubleshooting_install_and_configuration.html

  • Guest
    Nov 28, 2025

    Also for me the same issue:

    HTMO version 3.0.14, Traveler 14.5

    always when outlook is started very annoying popups, I will open a case

  • Admin
    Analyn Policarpio
    Nov 28, 2025

    Hello. This is more of a bug rather than an enhancement. I would recommend to open a support case and might as well include the following information when you do:

    • How many users have observed this behavior? (multiple, all?)

    • Are they all on the same OS version / Windows build / environment?

    • Does it happen every time you start HTMO?

    • Does the issue only happen when starting HTMO, or at other times while using HTMO? (any other triggers?)

    • Do the command prompt windows stay open, or do they close immediately?

    Thank you.

  • Guest
    Oct 28, 2025

    it pops up seven or eight times, even in version 3.0.14

  • Guest
    Sep 2, 2025

    it pops up three times. users and admins are very annoyed