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HCL Domino Ideas Portal

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Assessment
Workspace Notes
Created by Guest
Created on Jul 20, 2018

Ability to control out of office frequency

Give users control how often out of office notification are send: once, weekly, daily or everytime

Default and available choices should be controlled by policy with known features to lock them.

For weekly basis the day when recipient list is ‚reseted‘ should be in policy too, in server configuration or a week after first day out.

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  • Guest
    Reply
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    Jun 27, 2023

    Sorry it would need another feature for a real automatic Return Receipt :

    • option to include a copy of the originating email

    Yes maybe this is a bit too much for a wishlist :)

  • Guest
    Reply
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    Jun 27, 2023

    Many customers still have some ugly agents to auto reply EVERY mails on some official mail-in database.

    It is a mandatory Return Receipt they need to send back every time.

    By the way, this would need two other great features :

    • an option to NOT have the automatic body text "I am away..." , this would be invaluable at least for each and everytime someone leave the company

    • an option to NOT have and end date for the OoO, as it may run forever

    Thank you much

  • Guest
    Reply
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    Mar 11, 2020

    Agree, there are some customer that really need to send a reply for each received mail regardless the fact that the sender has already been notified.
    Once, weekly, daily or everytime are the perfect parameter options, where Once is the default as it is now.

  • Guest
    Reply
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    May 20, 2019

    in the least this should be once a day.  we've experienced some service issues because our sales team have orders sent to them directly in high volume.  It would benefit them to remind the party emailing an order that they are out and to call customer service or another number to expedite.  Also, one other thing that should be done is to permit users to customize the entire message instead of having Out Of Office be in the subject line or text.  This way, customers could simply use the logic for auto responses such as 'Thank you for your order" or "We have received your inquiry", etc. 

  • Guest
    Reply
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    Jul 20, 2018

    Sure that is an option, everytime = every single mail

  • Admin
    Thomas Hampel
    Reply
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    Jul 20, 2018

    Replying to every single email is not an option?