HCL Domino Ideas Portal
Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.
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Customers and colleagues only receive one single mail in my absence , on the daily business people get hundreds of mails a day and is not possible to remember if the person you write or if I still on holidays or business travel . SO is really need to delivery answer to every mail just to be polite in front of the person . Seems after fews days that I m not doing my Job when people don't receiv answers from out of office .
Is really need to send reply out of office once a day at least .
This is a needed feature, especially when the absence time is longer than two weeks.
Customers (senders) receive an OOO message first time but after two or three weeks when sending an email again they may dont remember and think the recipient is ignoring messages.
As more customizable as better, but at least a check box for the user to configure if he wants to send it once or every time should be included.
For OOO as service, i would like an option that the user can select OutOfOfficeOncePerDay meaning send one email per sender per day
Sorry it would need another feature for a real automatic Return Receipt :
option to include a copy of the originating email
Yes maybe this is a bit too much for a wishlist :)
Many customers still have some ugly agents to auto reply EVERY mails on some official mail-in database.
It is a mandatory Return Receipt they need to send back every time.
By the way, this would need two other great features :
an option to NOT have the automatic body text "I am away..." , this would be invaluable at least for each and everytime someone leave the company
an option to NOT have and end date for the OoO, as it may run forever
Thank you much
Agree, there are some customer that really need to send a reply for each received mail regardless the fact that the sender has already been notified.
Once, weekly, daily or everytime are the perfect parameter options, where Once is the default as it is now.
in the least this should be once a day. we've experienced some service issues because our sales team have orders sent to them directly in high volume. It would benefit them to remind the party emailing an order that they are out and to call customer service or another number to expedite. Also, one other thing that should be done is to permit users to customize the entire message instead of having Out Of Office be in the subject line or text. This way, customers could simply use the logic for auto responses such as 'Thank you for your order" or "We have received your inquiry", etc.
Sure that is an option, everytime = every single mail
Replying to every single email is not an option?