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Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Under Consideration
Workspace Notes
Created by Guest
Created on Nov 26, 2019

Read/Unread count should be consistent across users

We are using a shared task ID with 4 team members, and due to the nature of Our work it is not possible to create personal folders only, all team members need to have visibility and possible action out of different mailboxes (eg to index, to process, vendor correspondence, etc). Since each user's read/unread count is completely different it is nearly impossible to tell what requires action and what has been completed unless the document is moved to a different folder which again due to the nature of work is not doable since there might be follow-up actions related to that same note that all users need to view. 
I would highly welcome a feature where marking a doc as read/unread would be showing for all users who have access to the task ID so they have an accurate way to size up the workload.
  • Attach files
  • Admin
    Thomas Hampel
    Reply
    |
    Jan 26, 2020
    However, we have heard this request and there are good reasons to have a feature like this in specific scenarios (e.g. owner/deputy)
  • Admin
    Thomas Hampel
    Reply
    |
    Jan 26, 2020
    This is by design. if User1 has read a document, the same document is still new for User2. What you can do is to work with folders to keep track of who is working on which document in a team mailbox.
1 MERGED

Mailin enhancement regarding unreadmarks.

Merged
More customers need to see IF mail has been read by someone else and sometime WHO has read that mail. It would be a great enhancement if (un)read status from every mail, in a mail database, can be seen to all delegated users. It would be a great e...
over 4 years ago in Notes 0 Under Consideration