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Status Under Consideration
Workspace Notes
Created by Guest
Created on Aug 6, 2020

Change user experience when trusting SSL certs opening an email

These trust cert popup dialogs need to be removed. Please don't open any popups.

A banner could be used instead to trust the certs all at once with a "details" button that displays the cert details in case anyone ever used that info.

Karsten Lehmann, Mindoo GmbH

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  • Guest
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    Dec 4, 2020

    This is absolutely a terrible user experience. Users aren't sure what they should do - and they might get 5 from the same email. It also seems like there's a bug because even when the cross cert is done, sometimes it seems like the same cert is requested the next time a similar email is opened.

  • Guest
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    Aug 7, 2020

    Agreed. Those pop-ups are made for computer nerds, heavy going for ordinary users.

  • Guest
    Reply
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    Aug 7, 2020

    Has any user ever NOT been confused by this?