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"Alternate from feature" under Mail-in database should have the ability to select different mail-in document as Sender or From address.
We have multiple mail-in document(exapmle: Helpdesk A, Helpdesk B, Helpdesk C) where we have mentioned single mail-in database (mail-in\HelpDB.nsf) which is receiving email from external senders since long.
Currently we enabled "Alternate from feature" and observed it's only accepting "From" address as different users instead of 3-4 different mail-in document.
We should have the ability to change the "From" address as a different mail-in document.