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Status Needs Review
Workspace Notes
Categories Documentation
Created by Guest
Created on Jan 20, 2025

Creating a reply from a previously forwarded message, the forwarding process should not work again

Emails received in an inbox folder in one mailbox are set up to be forwarded by a mail forwarding agent.

Trigger : After receiving new mail

Type : Simple Action

If you edit /update a message in the inbox folder, such as creating a reply from a previously forwarded message, the forwarding process is working again. When you create a reply to a previously forwarded message, It should not treat this as a new email.

Would like to prevent this behaviour.

If there is another way to avoid this re- forwarding behaviour.


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