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Status icon for various clients

In the previous versions the icon next to a user name, changed according to the kind of device he was connected with. Now in V11 even if the user is connected with a mobile device, the icon is always the same, e.g the green square. I understand that having a icon specific for mobile makes less sense now, since a user can be connected with both a mobile device and a desktop client, but if there was a preference to show the kind of connection, maybe configurable on/off, it could be useful; e.g. I would not send a .doc file to a user connected with his phone if I knew he's on a mobile device.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 18 2020
  • Needs review
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  • Admin
    Gaganpreet Saini commented
    10 Aug 06:26pm

    This is by design, with our v11 release and the changes around it for persistent chat. I do get your viewpoint to know what type of device to decide if you can send a .doc file is valid since we don't support file transfer on mobile yet. We do have internal tickets rasied for it and will look into making this experience better for future releases. For now, we would recommend the user should go ahead and send it if on v11 client since it is persistent chat and the user can view it once back to the web client.