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If there is a problem reading configuration XML files, please don't start the corresponding service

We had a problem where policies.user.xml was in the wrong encoding. The STPolicy service did start and seemed to work.


But the Sametime proxy server couldn't authenticate the users anymore. It stopped when polling for user information.


If the STPolicy wasn't started, it was easier to find and pinpoint the problem. Now it took us 2 days scrolling through all verboce traces to find the problem.


One file....just one file.

  • Attach files
      Drop here to upload
    • Admin
      Trevor Tallackson
      Jul 22, 2024

      With the Sametime Admin client support of Policy administration, situations like the above should be avoided. Can revisit this if it continues to be an issue.

    • Guest
      Oct 15, 2021

      Still in need for a meeting?

    • Guest
      Sep 24, 2021

      Yes, that's fine. I am available every wednesday... Please send the invite to remco.angioni@e-office.com

    • Guest
      Sep 21, 2021

      We need some more clarification for this. Would you be willing to meet with us to discuss this further?