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Status Future Consideration
Workspace Sametime
Categories Meetings
Created by Guest
Created on Jan 30, 2024

Misleading message when guests are allowed to join meetings

Misleading message when Guests ARE allowed to join meetings but the meeting has not yet started

On the desktop:
"Guests not allowed for this meeting or meeting hasn't started yet."

Mobile application:
"Guests are not allowed to join the meetings on this server.
Contact the moderator to join the meeting."

The message is misleading suggesting Guest users are not allowed when really, the meeting simply has not been initiated yet.

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  • Admin
    Trevor Tallackson
    Jan 31, 2024

    Thank you for this feedback. We are evaluating how best to address this to avoid any confusion without allowing a guest user to know if a meeting is active or not. This was the primary reason it was implemented like this, to keep "the knowledge" of an active meeting private to non-authenticated users.

  • Guest
    Jan 31, 2024
    This would be great because I have Guests trying to join meetings early and they just leave the meeting or always contact me directly when they could have just been properly nformed to Wait for the meeting to be started.