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Status Future Consideration
Workspace Sametime
Categories Chat
Created by Guest
Created on Nov 16, 2018
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit STC-I-61 Create Protocol for iOS to start a chat / call / etc.

Support TEL: Protocol handler for Sametime Client to allow starting a call from other apps Merged

TEL: is the usual protocol handler that soft phones require to embed click-to-dial functions from other apps like browsers. If Sametime could register for TEL: in the operating system on install, clicking on a phone number (better: a TEL: URL) would bring the client to front and have it dial that number. This could be working like tel:123456 or tel:+123456 (including international code) but also if that user's email address is listed in the sametime directory. For sure, for number dialling we either need a sip trunk (SUT Lite Config) or the SIP soft phone enabled. We should also consider SIP: and CHAT: or IM: as protocol handlers. SIP: would be an alias to TEL: but CHAT: or IM: would start a chat with a user (like chat:<email>