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Status Needs Clarification
Workspace Traveler
Created by Guest
Created on Oct 21, 2022

RELATED IDEAS

Allow to disable the usage of APNS certificates on Traveler Servers without getting warning messages.

Adding the parameter NTS_PUSH_ENABLE_APNS_APPLE_VERSE_IBM_PRODUCTION=false in the server's notes.ini will disable the usage of the APNS certificates. However, "Traveler: WARNING *system Status change from Green to Yellow: The APNS certificate for Verse Production expires <expiry date>" warning messages will be seen in the server status.


Having this feature will help avoid Administrators to deal with other issues related to APNS specially for non Apple device users.

  • Attach files
  • Guest
    Reply
    |     Nov 30, 2022

    Traveler deploys 3 APNS certificates. Each has a related notes.ini for enablement/disablement


    PushAPNSAppleToDoProduction.p12

    NTS_PUSH_ENABLE_APNS_APPLE_TODO_PRODUCTION

    PushAPNSAppleVerseCitrixProduction.p12

    NTS_PUSH_ENABLE_APNS_APPLE_VERSE_CITRIX_PRODUCTION

    PushAPNSAppleVerseIBMProduction.p12

    NTS_PUSH_ENABLE_APNS_APPLE_VERSE_IBM_PRODUCTION


    Typically the 3 will expire at the same time and all can cause the server status to go yellow/red. There are specific messages for each For example:

    Red Status Messages

    The APNS certificate for Verse Production has expired.

    The APNS certificate for Verse for Citrix Production has expired.

    The APNS certificate for To Do Production has expired.

    In your case, each of the notes.ini's listed above need to be disabled. After that, there should be no more warnings in the server status. I ran through this scenario on a test system with expired certs. After disabling all 3 notes.inis, the server status was no longer red. If after ensuring these 3 settings are set to false and the status still has a warning, please open an HCL support case.

  • Guest
    Reply
    |     Nov 30, 2022

    The behavior you describe is not intended. Investigating

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