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Status Shipped
Workspace Verse
Categories Mobile (Android)
Created by Guest
Created on Mar 15, 2019

Mail attachments are not always included on reply and forward.

There's a limitation If you are replying to or forwarding a mail message on the mobile device that has had its attachments removed because of IBM Traveler truncation options, then you must first retrieve the complete email message and reply to or forward it from the device. This same restriction applies to a large amount of email body text that may have been truncated. In order to resend the entire message from the device, it must first be retrieved using the Download Message option. 

 

Please check the limitation :

 

https://www.ibm.com/support/knowledgecenter/en/SSL3JX/scnotes/GeneralLimitations.html

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  • Guest
    Reply
    |
    Jul 27, 2021

    This feature is shipped in Verse Android along with Traveler 12.0
    To enable this feature from admin perspective, please refer to traveler documentation:
    https://help.hcltechsw.com/traveler/12.0.0/trav_smart_foward_reply.html

  • Guest
    Reply
    |
    Mar 18, 2019

    senior Sales & Marketing person in general receive no. of mails. some are relevant some are not. They just forward those mail without retrieval. And not possible to them for each and  every single mail retrieve and forward others.

    The option is available on handler using 0ffice 365 .

    Regards,

    Subhradeep Biswas || M. 9836622230

13 MERGED

Edit attachments when forwarding

Merged
User are using frequently the option to edit attachments directly out oft the mail. The necessary steps of downloading, outside edit and re-attaching is cumbersome and not user friendly. A direct edit-capability is needed. This is primary requeste...
over 5 years ago in Verse / Mobile (Android) 2 Assessment