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Autorefresh email is not working for delegated databases in Verse (VOP)

Autorefresh is not working on delegated databases (other user databases and mail-in databases) in Verse (VOP) however it is working with iNotes. Verse has always had this interval for auto refresh of the message list. Users can click refresh manually to refresh the message list (Mail Polling). Verse development team has created below Jira request to investigate further on this.

VERSE-59662

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 17 2020
  • Needs review
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    21 Sep 05:38am

    It seems that VOP performs autorefresh about every 5 minutes. During my tests I have seen 5 minutes and 20-25 seconds. End users complain whenever they do not see the email from colleague sitting nearby for more than a minute. So 5 minutes poll that is not changeable is not a good choice.