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Status Future Consideration
Workspace Verse
Categories Verse on Premises
Created by Guest
Created on Feb 9, 2026

Allow to configure how many mails will be displayed in Verse at a time

In HCL Verse (VOP), currently 30 mails are displayed at a time. When the user scrolls further, the next set of 30 mails is pulled from the Server. This makes user to scroll too many pages if the user wants to scroll say 1000 messages. So its better to allow this option to be configurable by an Administrator or user so that, a larger count (e.g. 100 mails) can be displayed at a time.

This setting will especially help those users with large number of mails if they want to scroll through older mails.

This Enhancement Request is submitted for HCL Verse 3.2.6 version.

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  • Admin
    Timothy Clark
    Feb 13, 2026

    There is a reason we only show the first 30 messages in the inbox or a folder. The performance of the inbox or folder degrades along with the growing number of messages available in it.
    We are working to address this with extensive work being carried out on inbox and folder performance.

    Allowing this would have a direct effect on performance and customers would need to accept that limitation before enabling a feature like this.

  • Guest
    Feb 9, 2026

    problem is not in scrolling itself, but when user need to delete or select many mails, (for example unneeded notifications), this can be done in portion of 30. No way to scroll, press CTRL or SHIFT and select more mails. also increasing this amount may improve performance. if user deletes 30 mails, then index is rebuilt, then again and again.

    it is better to select 300 mails delete and only once rebuild db index (but not 10 times)