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Provide some way to find back password of root cert.id or change / reset it to a new one when forgetting the old password

The customer's old Domino Server administrator moved to another company, but did not tell the new administrator the password for the root cert.id used for this customer.

The customer asked the HCL to provide some way find back the password or change / reset the password.

But currently there is no way to do that.


Please provide some way in future release to help customer find back back the password or change / reset it to a new one.

  • Guest
  • Nov 16 2021
  • No Plans to Implement
  • Attach files
  • Guest commented
    16 Nov, 2021 11:09am

    Certifier IDs and certificates form the basis of HCL Domino® security. The cert.id is the root for the Domino internal PKI and the root of Dominos Security concept.

    As documented at https://help.hcltechsw.com/domino/12.0.0/admin/plan_certifieridsandcertificates_c.html by default, the Server Setup program stores the certifier ID file in the directory you specify as the Domino data directory. The documentation further states:
    To ensure security, store certifiers in a secure location -- such as a disk locked in a secure area.

    Domino is designed in lieu with Kerckhoffs's principle, that a cryptosystem should be secure, even if everything about the system, except the key, is public knowledge.

    Therefore adding a back door to read/change/reset the password if the cert.id (which is basically the private key to the root certificate of the Domino PKI of that Domino environment) would severely impact the security of Domino.


    In the case of the operational error that the cert.id password is no longer known, the only option is to recreate the whole certifier infratructure, which would include loss to encrypted data, etc (which could be in some cases mitigated, ...).


  • Guest commented
    16 Nov, 2021 06:27am

    <comment removed>

  • Guest commented
    16 Nov, 2021 05:53am

    I’m very troubled...
    Has that ever happened to you?