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additionally ... in the cloud environment, there is no type of mail rules at the service level. Only personal mail rules.
It would be good to have a series of minimum rules to be able to apply at the service level for incoming / outgoing emails. Like the "Mail Flow" options of O365.
For example, currently in the cloud environment, service only, it is impossible to configure a custom autoresponder rule for a mail box such as sales@acme.com, so that it automatically responds to every email received saying that "your order has been received correctly and will be answered as soon as possible "
This is a basic functionality that is supported by all world-class solution providers, but also by many many economics web pages/mails hostings providers.
We have requested IBM via PMR to enable a customized template in the SmartCloud-ServiceOnly service to perform this "autoresponse" action, but the request was rejected because that customization is considered an "application".
It is necessary that the cloud service provide these basic options such as out-of-the-box functionalities