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Emails with email as an attachment (.msg) does not show up as attachment and is embedded in the body of the email with a very minor differentiation (color change This is very difficult to notice and when there are multiple such attachments, this is highly impossible to reach the correct email.
This happens with Client receives email from MS Outlook users who have option to attach emails as attachments (.MSG) Format, these email sent to Notes Client users this behavior is observed. This is known issue from very very long time
Our company is located in a Microsoft country - and therefore we often receive attached emails from Outlook (.msg files) So far, they can only be read / converted via 3rd party programs. It could be nice if it became an option to read them in HCL ...