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Status No Plans to Implement
Created by Guest
Created on Sep 24, 2019

IMSMO to support indivual message sync

Sometimes one mail with attachment failure in the sync and get the attachment error: Unable to preview because it is damaged

Is not possible to re-sync just this message. We need to repair the profile or reset the account and re-sync all messages.



Resyncing client data

Repairing your IBM mail support for Microsoft Outlook account


Add the option to re-sync a single mail on Outlook IMSMO.

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  • Admin
    Timothy Clark
    Mar 23, 2023

    This can be done from the server, but we would not expect the client to be able to request something it doesn't have.
    Marking as "No Plans to Implement". Please continue to vote if you believe that this is still an issue in the most current releases.

    There have been many improvements to the synch mechanisms since this was opened. If this is a current problem then please open a support ticket so that we can gather the relevant information.

  • Guest
    Nov 5, 2019

    so many ... Anybody knows which is the last version ?

  • Guest
    Sep 24, 2019

    The product has many failures to synchronize....