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Status Under Consideration
Workspace Notes
Created by Guest
Created on Nov 27, 2019

Allow .eml files to open in Edit mode

As of the moment, the edit mode functionality is not supported for .EML files in Notes. Even we remove the X-Unsent: 1, it will still remain in read only mode and will only become editable if Reply or Forward action is taken. The issue has not been addressed over the years way back IBM days and even the issue has been reported with IBM, customers are getting the "there is no plans to fix the issue" update.

Customer is hoping that HCL will be able to address the issue otherwise, they will be forced to look into other systems that can support their business needs such as Outlook, Thunderbird, etc..

Since there are still other people reporting the problem since version 8.5, this only means that the need to fix the problem is still in demand.

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  • Guest
    Reply
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    Nov 27, 2020

    In my opinion: this is a common business case, e.g. third application has to send mails in the name of current user but has no mail interface -> create an EML file on the fly and open it with standard mail client on the system.

    Note: Yes, it would be nice to send the mail directly out of that application, save it directly in the appropriate context, but in some cases this is not possible or best solution .

    Workaround in Notes/Domino until HCL fixed this: Add some code in methode CorePostOpenExtension of the standard mail template -> copy open EML document to mail db, remove items "EML" and "X_Unsent", close EML document and open the copied document at the end.

  • Guest
    Reply
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    Dec 2, 2019

    Note that this came about do to Open Text's (formerly EMC) AppXtender product used to operate just fine with Notes.  Their latest version no longer seems to use the former MAPI calls (apparently depreciated).   Their current implementation works fine with Outlook and other applications.  While from where I sit it cannot be determined if this is or is not an RFC compliant option, it does permit users of other email platforms to ability to do the important thing - operate as expected and get the job done.  Is this something difficult to do with Notes?  It's going to take a lot of 'yes, our product works with this or that product' now in order to get customers to come back if it's not too late, or more important - keep the ones you have.