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Embedded Sametime V11 users be able to Manage Pop up window chat showing Chat History

It would be very helpful for the end users to have capability to managed (enable or disable) Pop up window chat showing Chat History / previous chat.

This is for their convenience and to avoid annoyance whenever opening Notes Client.

  • Guest
  • Jan 15 2021
  • Needs clarification
  • Attach files
  • Guest commented
    4 Aug 08:17am

    I think it's indeed the annoying pop-up that opens when you login to Sametime that shows your previous chats. According to support the only way to get around that is disabling persistent chat. Having a simple preference (that I can manage using policies) to disable the pop up would already be perfect.

  • Guest commented
    20 Jan 06:34am

    I think the Requester wants to be able to suppress the Sametime Chat Window containing all Chats + History that automatically loads on Notes Startup if you autologin to the Sametime Server on Startup. So basically the "old" behaviour (just login to Sametime, display the Sametime Contacts list in the sidebar, but do not automatically open the Chat Window)

  • Admin
    Thomas Hampel commented
    19 Jan 02:15pm

    I dont understand the request... is it

    a) ability to disable pop-up message for every new chat? This can be configured already in the Notes client preferences, under Sametime/Notifications

    b) ability to disable the chat history completely?
    This can be done by disabling persistent chat https://help.hcltechsw.com/sametime/11.5/admin/persistent_chat_policies.html

    c) ability for end user to not get any previous message displayed when opening a new chat with the same person. => This is the oppisite of what customers have requested. Why do you not want the previous chat history to be displayed? Most other instant messaging tools do the same