Skip to Main Content
HCL Domino Ideas Portal

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

For more information and upcoming events around #dominoforever, please visit our Destination Domino Page

471 VOTE
Status Shipped
Workspace Notes
Created by Guest
Created on Jul 14, 2018

Performance Notes client

Background:

Notes Client is running very slow if the environment is not configured correctly.
Best practices include to exclude the data&program files from virus checking

Requested feature:

  • Monitor Notes Client performance + alert or notif user if the performance is degraded due to invalid system configuration settings

  • Check for known best practices, e.g. is windows indexing configured correctly?


Release
Notes 12.0.2
Release date
Nov 17, 2022
  • Attach files
  • Guest
    Feb 26, 2026

    If your Notes client is performing slow which is not related to network or bandwidth, then you can try the NCO tool below..

    https://www.notesmail.com/Notes-Client-Optimizer

    Notes Client Optimizer for HCL Notes and Domino

    HCL Notes Optimization tool 🛠️⚡🧹

    Increase Notes speed and performance including local mailboxes & apps

    Resolve slowness issues with Notes clients in a few clicks...

    Notes Client Optimizer (NCO) is a Notes optimization tool which is crucial to running HCL Notes at the highest performance level. IT Help Desk or non-technical users can run NCO every X months or when a slowness issues occurs, hence, minimizing calls to the IT Help Desk and maintaining a positive user experience. Running NCO is similar concept as running Windows "Disk Cleanup" and "Disk Defragmenter". HCL Notes occasionally has slowness issues due to many factors including corruption, fragmentation, antivirus, temporary files, user behavior, hardware resources, etc. Rather than wasting hours of time trying to research, troubleshoot and resolve the issue, the NCO tool resolves all issues automatically including guidance and tips to keep the Notes client healthy.

    • Increase Notes speed and performance

    • Resolve slowness issues in local mailboxes and apps

    • Similar concept as running Windows "Disk Cleanup" & "Defragment and Optimize Drives"

    • Designed for IT help desk and non-technical person

    • No need to research and troubleshoot issues

    • No need to manually delete files or reinstall Notes

    • Notes and Domino 14 & earlier compatible

    • Simple installation (No DLLs), Quick and easy to use

    • Nomad Web, HCAA 3 compatible

    • Desktop platforms: Windows

    • Server platforms: Windows, Linux, AIX

  • Guest
    Jan 6, 2023

    What is exactly shipped?

  • Guest
    May 16, 2022

    I am sorry but on all our PCs Notes V12 is much slower then V11 and this was much slower then V10. It is getting harder and harder to get any accaptence from users for Notes Client. Please improve performance on start up and shut down dramatically!

  • Guest
    Nov 17, 2021

    When will you implement this?

  • Guest
    Aug 23, 2021

    Notes v12 performances are still very poor on macOS.

  • Guest
    Aug 18, 2021

    Yes the client performance improved with 12. Indeed. However, I have to use Thunderbird and Notes simultanously. In comparison, whenever I click into a Thunderbird window, the software responds immediately. Notes sometimes simply hangs or takes a nap for a few seconds(!), it seems to be disabled - even on fast machines. Responsiveness, reaction rate - it needs to be more snappy to really compete. Hopelully the 64-Bit version will help here. Other than that: HCL keep pushing for more :-)

  • Admin
    Thomas Hampel
    Aug 15, 2021

    Performance improvements have shipped with Notes 12.0
    https://help.hcltechsw.com/notes/12.0.0/client/performance_improvements.html

  • Guest
    Sep 23, 2020

    Please understand partner and customer need. Performance is more importance. Please update in any fix pack of domino 11. We can't wait for new version.

  • Guest
    Oct 1, 2019

    In V11 eclipse remain ... this don’t solve the performance problem.:-(

    We will lose others customers..

    very unhappy

     

    After 2 years  of AHA suggestion ..seem that the TOP popular ideas is not included into the notes client..

  • Guest
    Apr 12, 2019

    The Eclipse platform is bloated and unnecessary for most of the Notes tasks.

  • Guest
    Jan 17, 2019

    Our users don't want to run Notes in Basic mode. They want a mail client as simple to use as GMail in the browser or the GMail app on the iPhone. 

  • Guest
    Dec 10, 2018

    Network performance should also not be ignored.  Performance in Notes suffers dramatically with a server on the Internet vs on LAN.  Some operations, like adding a large number of documents to a folder, can take a fair amount of time.  Notes also doesn't seem to handle network instability well.

  • Admin
    Thomas Hampel
    Dec 1, 2018

    We are well aware of your request and are investigating options to get this done. The link above was posted to help with the current situation.

  • Guest
    Nov 30, 2018

    I dislike the idea of IBM promoting the idea of improving Notes' performance through additional tuning. Does this means that IBM is not doing a good job tuning the client before releasing to customers and customers need to rely on "hacks" and third party's advice to tune IBM's product?

  • Guest
    Sep 25, 2018

    Just use the basic client - it is lightning fast (start with notes.exe-basic)

    IBM: Please dont't forget the basic client  when you develop a new ui ;-)

  • Guest
    Sep 24, 2018

    Hello Thomas,

    for give perfomance to IBM Notes Client actually the IT need to exclude FOLDER DATA of IBM Notes...

    the problem it's the thousands of files that AV need to scan and WIndows Search indexing run on CPU...

    This is the problem... and Eclipse is the cause of the problem

  • Admin
    Thomas Hampel
    Sep 24, 2018

    A client software like Notes is not authorized to change settings of the Antivirus software. This will remain a task for the desktop admin. For more performance tuning tips take a look at this presentation https://www.slideshare.net/christophadler50/engage-2018-ibm-notes-and-domino-performance-boost-reloaded

  • Guest
    Aug 22, 2018

    Eclipse may be part of the problem however the looks and fell of it is now Notes. This has to be retained even is Eclipse is binned. The right hand task bar is sacrosanct!  We have SameTime Meeting, Connection, IT Support, IM etc etc

  • Guest
    Aug 3, 2018

    despite efforts to remove 2 plugins ...
    The client's performance is really slow compared to the competition and other software.

    any customer always says the same thing ...
    The client is heavy ...

    Will it be Eclipse's fault?
    Do you think it's normal to have a program composed of over 40,000 files?
    I do not think so ... and I also think that Eclipse is the cause of the problem

  • Guest
    Aug 2, 2018

    As Ram mentioned: "We have removed some plugins from V10 already to reduce the footprint and runtime performance. This will be an ongoing activity to simplify the package"

    This will be an ongoing activity for v10 and v11. If you have SPECIFIC performance issues please open a support case for it.

  • Load older comments