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Status Needs Clarification
Workspace Domino
Categories Security
Created by Guest
Created on Apr 3, 2024

RELATED IDEAS

Error with the return path in the email header

The Mail-In database has the sending domain "acme24.com".

The user that sends the mail has the sending domain "acme-online.com".

So the From address is "user.n24@acme24.de" and the return-path domain is "acme-online.de".

This behaviour seems to lead mails into quarantine at the recipient.

A DMARC check (as introduced globally by google) leads to an error and the opposing server does not accept the e-mail.

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  • Guest
    Reply
    |     Apr 3, 2024

    When you open your support ticket, please be prepared to provide *all* headers from the rejected message, especially Authentication-Results if available, and the DKIM-Signature, and supply the complete delivery status notification if available.

  • Admin
    Thomas Hampel
    Reply
    |     Apr 3, 2024

    This should be investigated in a support ticket.

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