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Setup a single template for all users to allow email to function thru a single mailbox going to exchange

For this customer environment, the forwarding addresses are already completed for the users.

Within the environment, the mail servers will be decommissioned and they want to develop a way to preserve the users on these mail servers, so email can be distributed to them from Lotus Notes applications. The application servers will remain.

Is there a way to setup a single template for all users to allow email to function thru a single mailbox, template for forwarding of user email to exchange?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 4 2019
  • Will not implement
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    January 07, 2019 13:11

    Unless your application is doing a mail database open and reading / creating documents in each mail db then I don't see any reason to have  an actual user mailbox. Setting up forwarding address on each person document would be enough since Domino will only try to resolve the Notes Name in Domino Directory and deliver it via the forwarding address.

    Or maybe you have other specific use cases ?

    Tinus Riyanto - Prisma Global Solusi.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    January 07, 2019 10:02

    The need to do this stems from how Domino apps interact with user mailboxes (old apps can assume the use of a Notes mailbox whereas better written apps do not assume that this is the case).  To keep mail flowing, we created a shared mailbox for each site and assigned one as the users mailbox (access to the mailbox is given by Domino group membership).  Some Caveats: Essentially, the shared mailboxes are public (to all Site personnel who share it) so you need to make staff aware of this (so they can remove items from Sent).  But If you are using the CAA client, the mailbox is only accessible through web access so if you place the mailboxes on a server that is not running https this 'solves' that issue. You will need to create a 'generic' account for each site mailbox so that mail can be routed.  Ideally, you need to update the mail interfacing apps so that they do not rely on someone having access to a Notes mailbox.