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Status Shipped
Workspace Notes
Created by Guest
Created on Jul 20, 2018

Allow people that use a mailinDB to choose sender

Sometime customer use mail in DB to collect inbound mail for multiple addresses.

There is no way to reply choosing a reply sender address.

The idea would be to allow choosing between configured sender address, by Notes, iNotes, and Traveler.

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  • Guest
    Reply
    |
    May 11, 2021

    I'm glad to see this is finally coming in V12. I first requested this at Ask the Developers session at Lotusphere in 2010 and a few more times after that.


  • Guest
    Reply
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    Jul 21, 2018

    Suppose a customer has the following email address, all catched by a single mail-in DB:
    sales@company1.com

    sales@company2.com

    aftersales@company1.com

    support4sales@company2.com

    These addresses are in a single DB because in his the office any of 10 employed that follows sales may treat and reply each ones.

    Customer wants an easy way to reply to each message in the mail in DB indicating the correct address. A modification in Lotusscript way allow to put a Principal filed precompiled with the addresses, but this not allow iNotes or Traveler with same behavior.

  • Guest
    Reply
    |
    Jul 20, 2018

    If you would like replies to go to a specific person, that is controllable when using the Notes client. Click on Delivery Options before sending the message, click on the Advanced tab and then select the name that replies should go to. 

29 MERGED

Reply Address. Messages sent from a Team Mailbox (Mail-In Database)

Merged
In some cases when a user send a mail from a Mail-In Database based on the Standard Mailtemplate the mails reply lands in the personal Mailbox of the user instead in the Mail-in Database which is not ideal. Ideal would be, that all the replied Mes...
over 5 years ago in Notes 0 Shipped