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Due to spam/virus attack, show complete e-mail address instead of name in mail template (mailXX.ntf, iNotes, Verse)

As a user I want to know the email from the sender in my inbox.

 

Organization receive plenty of Virus attack and Spam.

Users are asked to be careful with strange email coming from unknown sender when opening emails.

 

Malicius email use a known sender but with a anormal domain name : "known name" name_surname@unknown_and_strange_domain.com

 

We would like to show OUT OF THE BOX the email of the sender (not the name, or the right part of the email address) to the users from the interface of the mail box.

in all interface: mail on notes client, iNotes, Verse.

 

if sender is: "known name" name_surname@unknown_and_strange_domain.com

Instead of "known name" or " name_surname"

Show " name_surname@unknown_and_strange_domain.com"

 

We do not want to make any modification by ourselves to the mail template (bad practice as we inherit many over the years and may get lost on each new upgrade).

  • Guest
  • Nov 12 2019
  • Likely to implement
  • Attach files
  • Guest commented
    19 Nov, 2019 04:59pm

    We are seeing more of this as an attack vector.  Thinking the full address should be shown at all times or if the message came from an external source have something show up to advise as such.

  • Guest commented
    12 Nov, 2019 02:45pm

    I like the idea, but would like to see BOTH the name of the sender and the email address in the view.

     

    Also, I'm no expert, but it might be that the "reply" address is what's needed as a clue that the email is fraudulent, not the "from" address.

  • Guest commented
    12 Nov, 2019 11:26am

    on ANDROID, Verse App show the email adress if the sender is from outside the organization.

     

    BUT on mailXX.ntf, on iNotes, Verse on Preimse NO. thtat is what we are are asking for.